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Plot Tracker Pro -  F.A.Q.

   

       Why Plot Tracker Pro? Why not just use the Report created by Kip Request?

The Kip Request report is very limited. Here are some example reports from Kip Request. Notice there is no ability to calculate costs. Also notice there is no ability to search by a specific accounting ID (like Job Number). There isn't even reference to the "Description" field, one of the three primary accounting IDs used by the end-user.

          Kip Request - Accounting Search - Screen Shot

Plot Tracker Pro has a much more flexible search and filter capability. The reports are much easier to understand. Cost calculations can be done automatically using your customers unique price scheme. And much more.... See a full feature list on the Products page.

                    Plot Tracker Pro 3.0    Screen Shots PTP 3.0 Flash Movie Demo PDF Brochure

 

1. Can you track walk-up copies on a Kip systems using Kip SCSI/USB scanners? Yes. You can use "Kip CopyMaker" to track copies run on your Kip. This software if free if you own a Kip scanner. It's part of the Powerprint Scan install. Get it here.

2. Can I access all of my Kip printers at once? YES. Plot Tracker Pro can read multiple machines at the same time with the addition of the Multi-Machine Upgrade.

3. How many machines can I install Plot Tracker Pro on? One PC per license. The software is registered based on your PC hardware ID.

4. Can I charge my premier customers less for printing without having to constantly change my media cost settings? Yes. You can create an unlimited number of customer profiles. Each customer profile has it's own price settings.

5. Can I put my company letter head or logo on my Invoices? Yes. You can modify the template files in MS Word. Simply insert your letter head or logo and save your changes. Online Tutorial - Customize your Templates

6. How do I track printing through the Kip Windows Driver? You can enter accounting data in the Properties page of your driver. Newer models (using Kip 6.5 Software) can provide a pop-up box that will allow the entry of accounting data. See the Plot Tracking Guide... App Guide

7. If I get a new PC will I be able transfer my Plot Tracker Pro settings? Yes. The Customer Information menu has the ability to export all your customers information and pricing. You can then import the backup file on your new PC.

8. Can I force users to enter accounting data before every print they send in AutoCAD? Yes. Watch this Tutorial. Online Tutorial - Setup AutoCAD Accounting (Link to Kip Request)

9.  Why do I get errors when I search my Kip logs? Make sure that your accounting entries do not contain any commas or quotation marks. Bad Example: King County, WA "Job 3443"    Good Example: King County-WA_Job-3443

10. How do I make Kip Request use the same accounting list that's inside the printer? This is supported on Kip 3000 and 5000 systems with color scanning option. Accounting fields can be automatically pulled from the printer. To enable this feature open the Winreq.ini file (C:\Program Files\Kip\Request) and change the "UnifiedAccounting=" line from "0" to "1". Whenever Kip Request is opened the accounting fields will synchronize with the printer. If you have an older 3000 (no color scanning option) or any other Kip printer you can share your accounting features by setting up a network install of Kip Request. See this document. Kip Request - Network Install.

11. How do I setup my Kip 3000/5000/7000/9000 touch panel to require accounting information? See this document if you are running Kip software version 6.0-6.2 Kip 3000 and Kip 5000 Touch Panel Accounting  If you are running Kip software version 6.5 please review this tutorial. Tutorial - Kip Accounting

12. Is there an easy way to import all of my customer information? Yes. You can prepare your customer list in a CSV file and then import it to Plot Tracker Pro. This sample CSV will help you get started. (Sample CSV Import File) In this sample file you'll see one customer in the list. The populated fields are the fields that Plot Tracker Pro uses. The unpopulated fields should be left blank. It is also possible to export your Contact List from MS Outlook and then import it to Plot Tracker Pro. Simply export your contact list in the CSV format and then import it via the Customer Information screen.

13. Are METRIC units supported? Yes. The Kip software can be set to track Square Meters (Metric Mode) via the Touch Panel. Plot Tracker Pro now has an option in the Settings menu that allows the user to operate in METRIC mode. Various items change in the software to cater to the European market. PAPER and TRACING media types are allowed in place of BOND and VELLUM. Customer Address labels are slightly different and date formats are converted.

14. Can I simply export the records showing in Plot Tracker Pro to a CSV format? Yes. This has been requested by various users who need a CSV file to import into their own Accounting Software. The feature became available in version 3.0

15. Can Plot Tracker Pro be used with foreign currency like RAND, POUND or EURO? Yes. Plot Tracker Pro simply calculates numbers found in the Kip accounting log file database. The currency that appears on the report is totally up to the end users preference. You can modify the report/invoice templates to use any currency. See the Support page for more info on template customization. We have created some custom template packs for those using RAND, POUND or EURO. These can be found on the download page.

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Last modified: 03/27/08.