1. Can you track walk-up copies
on a Kip systems using Kip SCSI/USB scanners?
Yes.
You can use "Kip CopyMaker" to track copies run on your Kip. This
software if free if you own a Kip scanner. It's part of the
Powerprint Scan install. Get
it
here.
2. Can I access all of my Kip
printers at once?
YES. Plot Tracker Pro can
read multiple machines at the same time with the addition of the
Multi-Machine Upgrade.
3. How many machines can I
install Plot Tracker Pro on?
One PC per license.
The software is registered based on your PC hardware ID.
4. Can I charge my premier
customers less for printing without having to constantly change my
media cost settings?
Yes. You can create an
unlimited number of customer profiles. Each customer profile has
it's own price settings.
5. Can I put my company letter
head or logo on my Invoices?
Yes. You can
modify the template files in MS Word. Simply insert your letter head
or logo and save your changes.
Online Tutorial - Customize your Templates
6. How do I track printing
through the Kip Windows Driver?
You can enter
accounting data in the Properties page of your driver. Newer models
(using Kip 6.5 Software) can provide a pop-up box that will allow the
entry of accounting data. See the Plot
Tracking Guide...

7. If I get a new PC will I be
able transfer my Plot Tracker Pro settings?
Yes. The Customer
Information menu has the ability to export all your customers
information and pricing. You can then import the backup file on your
new PC.
8. Can I
force users to enter accounting data before every print they send in
AutoCAD?
Yes. Watch this Tutorial.
Online Tutorial - Setup AutoCAD Accounting (Link to Kip Request)
9.
Why do I get errors when I search my Kip logs? Make sure that
your accounting entries do not contain any commas or quotation
marks. Bad Example: King County, WA "Job 3443"
Good Example: King County-WA_Job-3443
10. How do I make Kip Request use the same accounting list that's
inside the printer? This is supported on Kip 3000 and 5000 systems with color scanning option. Accounting
fields can be automatically pulled from the printer. To enable this feature
open the Winreq.ini file (C:\Program Files\Kip\Request) and change
the "UnifiedAccounting=" line from "0" to "1". Whenever Kip Request
is opened the accounting fields will synchronize with the printer.
If you have an older 3000 (no color scanning option) or any other
Kip printer you can share your accounting features by setting up a
network install of Kip Request. See this document.
Kip Request - Network Install.
11. How do I setup my Kip 3000/5000/7000/9000 touch panel to require
accounting information? See this document if you are running Kip
software version 6.0-6.2
Kip 3000 and Kip 5000 Touch Panel Accounting
If you
are running Kip software version 6.5 please review this tutorial.
Tutorial - Kip Accounting
12.
Is there an easy way to import all
of my customer information? Yes. You can prepare your customer
list in a CSV file and then import it to Plot Tracker Pro. This
sample CSV will help you get started. (Sample
CSV Import File) In this sample file you'll see one customer
in the list. The populated fields are the fields that Plot Tracker
Pro uses. The unpopulated fields should be left blank. It is also
possible to export your Contact List from MS Outlook and then import
it to Plot Tracker Pro. Simply export your contact list in the CSV
format and then import it via the Customer Information screen.
13. Are METRIC units
supported? Yes. The Kip software can be set to track Square
Meters (Metric Mode) via the Touch Panel. Plot Tracker Pro now has
an option in the Settings menu that allows the user to operate in
METRIC mode. Various items change in the software to cater to the
European market. PAPER and TRACING media types are allowed in place
of BOND and VELLUM. Customer Address labels are slightly different
and date formats are converted.
14. Can I simply
export the records showing in Plot Tracker Pro to a CSV format?
Yes. This has been requested by various users who need a CSV file to
import into their own Accounting Software. The feature became
available in version 3.0
15. Can Plot Tracker
Pro be used with foreign currency like RAND, POUND or EURO? Yes.
Plot Tracker Pro simply calculates numbers found in the Kip
accounting log file database. The currency that appears on the
report is totally up to the end users preference. You can modify the
report/invoice templates to use any currency. See the
Support page for more info on template
customization. We have created some custom template packs for those
using RAND, POUND or EURO. These can be found on the
download page.